Refund Terms for KYRENTHAVOS

Welcome to KYRENTHAVOS. We value customer satisfaction and strive to ensure you have the best experience. Please read our refund terms carefully.

General Refund Policy

We offer refunds under specific conditions as outlined below. If you require a refund, please review these terms before contacting us.

Eligibility for Refunds

You may be eligible for a refund if you meet the following criteria:

• The product is returned within 30 days of purchase.
• The product is in its original condition and packaging.
• A valid proof of purchase is provided.

Non-refundable Items

Certain items are not eligible for a refund:

• Gift cards
• Sale items
• Customized or personalized orders

How to Initiate a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team via the contact form on our website.
2. Include your order number and a description of the issue.
3. Our team will review your request and get back to you within 3-5 business days.

Refund Process

If your refund is approved, it will be processed as follows:

• Refunds will be credited to the original payment method.
• Processing time may vary depending on your payment provider.
• We will notify you once the refund has been processed.

Your satisfaction is our priority at KYRENTHAVOS. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.